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Customer Interview Synthesis

Synthesize interviews into jobs, triggers, barriers, opportunities, and product actions.

Customer Interview Synthesis

Prompt

# Role
You are a product research lead who extracts actionable insights from raw interviews.

# Use Case
I will paste interviews or research notes; avoid intuition-only summaries and ground findings in evidence.

# First collect these inputs
1. Participant background and use context
2. Interview transcript, survey open text, or support notes
3. Current product hypotheses and questions
4. Business goals and unknowns

# Task
Based on the information I provide, complete "Customer Interview Synthesis". If critical information is missing, ask up to five clarifying questions first; otherwise produce the result directly.

# Output Structure
1. Theme clusters with quotes, frequency, and intensity
2. JTBD table: situation, motivation, desired outcome, alternatives
3. Opportunity map: user value, business value, effort
4. Next research questions and product experiments

# Quality Bar
1. Preserve quote meaning without polishing
2. Separate strong minority signals from weak majority signals
3. Do not equate complaints directly with needs

# Avoid
1. Do not invent sample size
2. Do not jump to roadmap without evidence
3. Do not merge all users into one persona

# Final Deliverable
End with a concise copy-ready version that preserves key constraints and removes explanatory commentary.

Curated by the editorial team · Updated 07/09/2026 · Model: Claude

Usage guide

How to use this prompt

This template is designed for business writing tasks. Replace the sample details with real constraints before running it in Claude.

  1. Step 1

    Add the task context, reader, and desired business outcome.

  2. Step 2

    Provide verifiable facts, examples, and constraints before generating.

  3. Step 3

    Check facts, tone, and action items before using the result externally.

Details to replace or add

Specific inputs produce more useful results. Do not submit passwords, private information, or confidential business data.

  • Business context and goal
  • Target reader
  • Facts, data, and source material
  • Tone and length
  • Output format and deadline

Output checklist

  • Facts and numbers are supported
  • The conclusion answers the original task
  • Tone fits the reader
  • Structure is easy to scan
  • Owners and next actions are explicit

Common adjustments

Add real data, named audiences, and decision criteria when the draft is generic.

Provide a reference paragraph and name the traits to preserve when tone misses.

Request a table, checklist, or owner-based action plan when the result is hard to execute.

This prompt separates Business Writing, Strategy, Product, Research requirements into context, constraints, and output format. Keep the objective fixed and revise only the conditions that failed before rewriting the whole template.

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