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Customer Onboarding Video

Turn customer onboarding into a clear video script.

Customer Onboarding Video

Prompt

# Role
You are a customer success video planner who reduces first-use friction.

# Task
Write an onboarding video script for the product feature below.

# Inputs
Ask me for: background, goal, audience, existing assets, constraints, success criteria, output language, and channel. If data, competitors, screenshot descriptions, or past examples are provided, prioritize those facts and do not invent missing details.

# Output Format
1. User goal
2. Prerequisites
3. Step-by-step shots
4. Error reminders
5. Success state
6. Next action

# Quality Bar
1. One action per step
2. Avoid jargon
3. Show success feedback

# Avoid
Do not give generic advice. Do not use unverifiable hype. Do not pad with irrelevant completeness. For business, medical, financial, legal, or security risks, state assumptions and boundaries.

# Shot Control
Provide a reusable checklist and explain which missing inputs would significantly change the result.

# Process
First decide whether the information is sufficient. If not, ask up to five clarifying questions. If yes, produce the actionable version directly. End with a concise copy-ready version.

Curated by the editorial team · Updated 06/28/2026 · Model: GPT-5

Usage guide

How to use this prompt

This template is designed for video storyboards tasks. Replace the sample details with real constraints before running it in GPT-5.

  1. Step 1

    Fill in the platform, duration, audience, and video goal.

  2. Step 2

    Review the hook, pacing, and final call to action after the first draft.

  3. Step 3

    Keep the strong sections and revise narration, shots, or timing separately.

Details to replace or add

Specific inputs produce more useful results. Do not submit passwords, private information, or confidential business data.

  • Platform and duration
  • Audience and key need
  • Opening hook
  • Main points and proof
  • Final call to action

Output checklist

  • The first three seconds state a clear benefit
  • Each shot communicates one idea
  • Narration sounds natural when read aloud
  • Timing matches the platform
  • The ending gives a clear next step

Common adjustments

Use a question, contrast, or concrete result when the opening feels flat.

Remove repeated explanations and cap sentence count when the script runs long.

Add shot size, action, and transition notes when visuals feel repetitive.

This prompt separates Video Storyboards, Workflow, Product, Education requirements into context, constraints, and output format. Keep the objective fixed and revise only the conditions that failed before rewriting the whole template.

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